If your showtime has passed, we are no longer able to offer a refund, credits, or vouchers.

Self-Help refunds are not available if there is less than 2 hours remaining before your showing starts.

Booking fees are non-refundable.

For more information, please refer to our full ticket policy. If you need additional help, please contact Guest Services.

Reservation fee — Bowling reservation fee is non-refundable.

Arcade cards are non-refundable. Arcade cards are valid for game play only and have no monetary value. Game cards cannot be used to purchase bowling, restaurant items, movies, or concessions.

Megaplex gift cards, movie tickets, and concessions vouchers CANNOT be redeemed for bowling, restaurant, or arcade.

We are not able to refund gift cards or movie ticket passes. Once you have purchased a gift card or movie ticket pass, that sale is final.

You can return wrapped, unopened gift packages with a valid receipt within 30 days of purchase.

Movie memorabilia including cups, tins, collectible popcorn containers, and other merchandise cannot be returned or exchanged once they are used or leave the premises. Please be sure you want these items before you buy them, as all sales are final.