{"id":7459,"date":"2026-04-14T10:38:34","date_gmt":"2026-04-14T16:38:34","guid":{"rendered":"https:\/\/wordpress.megaplextheatres.com\/?p=7459"},"modified":"2026-04-28T14:25:47","modified_gmt":"2026-04-28T20:25:47","slug":"refund-policy-group","status":"publish","type":"post","link":"https:\/\/wordpress.megaplextheatres.com\/index.php\/2026\/04\/14\/refund-policy-group\/","title":{"rendered":"Refund-Policy-Group"},"content":{"rendered":"\n<style>\n\/* =============================================\n   MEGAPLEX REFUND POLICY v4\n   Namespace: mp-refund-\n   ============================================= *\/\n\nhtml {\n  scroll-behavior: smooth;\n}\n\n.mp-refund-container *,\n.mp-refund-container *::before,\n.mp-refund-container *::after {\n  box-sizing: border-box;\n  margin: 0;\n  padding: 0;\n}\n\n\/* \u2500\u2500 HERO \u2500\u2500 *\/\n.mp-refund-hero {\n  background: #863EFF;\n  width: 100%;\n  padding: 6rem 1rem;\n  display: flex;\n  justify-content: center;\n  align-items: center;\n}\n.mp-refund-hero h1 {\n  font-family: 'Salo Bold', sans-serif;\n  font-size: 128px;\n  color: #ffffff;\n  letter-spacing: 0.02em;\n  line-height: 1;\n  text-align: center;\n  display: block;\n  width: 100%;\n  max-width: 1200px;\n  margin: 0 auto;\n  text-transform: uppercase;\n}\n\n\/* \u2500\u2500 CARD HUB \u2500\u2500 *\/\n.mp-refund-hub {\n  background: #13003B;\n  width: 100%;\n  padding: 4rem 1rem;\n}\n.mp-refund-hub-inner {\n  max-width: 1200px; \n  margin: 0 auto;\n  display: grid;\n  grid-template-columns: repeat(4, 1fr);\n  gap: 5rem; \n}\n.mp-refund-card {\n  background: #863EFF;\n  border-radius: 12px;\n  padding: 23px 0.5rem 33px; \n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: flex-start;\n  min-height: 320px; \n  text-decoration: none;\n  cursor: pointer;\n  transition: transform 0.2s ease;\n  overflow: visible;\n}\n.mp-refund-card:hover {\n  transform: scale(1.03);\n}\n.mp-refund-card-icon-wrap {\n  width: 151px; \n  height: 151px; \n  background: transparent;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  margin-bottom: 14px; \n}\n.mp-refund-card-icon-wrap img {\n  width: 151px; \n  height: 151px; \n  filter: invert(6%) sepia(93%) saturate(5793%) hue-rotate(259deg) brightness(30%) contrast(118%);\n  display: block;\n}\n\n\/* Updated Label Shape with SVG Source *\/\n.mp-refund-card-label {\n  font-family: 'Salo Bold', sans-serif;\n  font-size: 34px;\n  color: #ffffff;\n  background: url('https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/Flexed%20Buttons-01.svg') no-repeat center center;\n  background-size: 100% 100%;\n  width: 115%; \n  min-height: 80px; \n  display: flex;\n  align-items: center;\n  justify-content: center;\n  text-align: center;\n  line-height: 1;\n  margin-top: auto;\n  padding: 0 20px;\n}\n\n\/* \u2500\u2500 CONTENT AREA \u2500\u2500 *\/\n.mp-refund-content {\n  background: #13003B;\n  width: 100%;\n  padding: 0 0 4rem;\n}\n.mp-refund-content-inner {\n  max-width: 1200px; \n  margin: 0 auto;\n  padding: 0;\n}\n\n.mp-refund-section {\n  display: flex;\n  gap: 2rem;\n  padding-top: 4rem;\n  scroll-margin-top: 80px;\n}\n\n.mp-refund-track {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  width: 60px;\n}\n.mp-refund-track-icon {\n  width: 60px;\n  height: 60px;\n  background: transparent; \n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.mp-refund-track-icon img {\n  width: 100px; \n  filter: invert(83%) sepia(21%) saturate(913%) hue-rotate(199deg) brightness(101%) contrast(101%);\n}\n.mp-refund-track-line {\n  flex: 1;\n  width: 2px;\n  background: rgba(186, 177, 254, 0.4); \n  margin-top: 15px;\n}\n\n.mp-refund-track-content {\n  flex: 1;\n  min-width: 0;\n  padding-bottom: 0.5rem;\n}\n.mp-refund-section-title {\n  font-family: 'Salo Bold', sans-serif;\n  font-size: 2.5rem;\n  color: #ffffff;\n  margin-bottom: 1rem;\n}\n.mp-refund-body {\n  font-family: 'Founders', sans-serif;\n  font-size: 1.15rem;\n  color: #ffffff;\n  line-height: 1.6;\n}\n.mp-refund-body p {\n  margin-bottom: 1.5rem;\n}\n\n\/* \u2500\u2500 BUTTONS \u2500\u2500 *\/\n.mp-refund-btn-row {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 0.75rem;\n  margin-top: 1.25rem;\n  align-items: center;\n}\n.mp-refund-btn {\n  font-family: 'Founders', sans-serif;\n  font-size: 1rem;\n  font-weight: bold;\n  cursor: pointer;\n  text-decoration: none;\n  display: inline-block;\n  transition: all 0.2s ease;\n}\n\n\/* Specific Style for Ticket Policy with SVG Shape *\/\n.mp-refund-btn-ticket-policy {\n  font-size: 20px; \/* Requested size *\/\n  color: #ffffff;\n  background: url('https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/Flexed%20Buttons-01.svg') no-repeat center center;\n  background-size: 100% 100%;\n  padding: 10px 10px;\n  min-height: 50px;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n}\n\n.mp-refund-btn-secondary {\n  background: transparent;\n  color: #ffffff;\n  border-bottom: 1.5px solid #ffffff;\n  padding: 0.2rem 0;\n  border-radius: 0;\n}\n.mp-refund-btn-secondary:hover {\n  opacity: 0.8;\n}\n\n\/* \u2500\u2500 FOOTER FORM SECTION \u2500\u2500 *\/\n.mp-refund-footer-form {\n  background: #13003B;\n  width: 100%;\n  padding: 5rem 2rem;\n  border-top: 1px solid rgba(134, 62, 255, 0.3);\n}\n.mp-refund-footer-inner {\n  max-width: 1200px;\n  margin: 0 auto;\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 4rem;\n}\n.mp-refund-form-row {\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 1rem;\n  margin-bottom: 1rem;\n}\n.mp-refund-input, .mp-refund-textarea {\n  width: 100%;\n  background: transparent;\n  border: 1px solid #863EFF;\n  padding: 12px;\n  color: white;\n  border-radius: 4px;\n  font-family: 'Founders', sans-serif;\n}\n.mp-refund-textarea {\n  height: 150px;\n  resize: vertical;\n}\n\n\/* \u2500\u2500 MOBILE \u2500\u2500 *\/\n@media (max-width: 1200px) {\n  .mp-refund-hub-inner,\n  .mp-refund-content-inner,\n  .mp-refund-footer-inner {\n    max-width: 100%;\n  }\n}\n@media (max-width: 767px) {\n  .mp-refund-hero h1 { font-size: 3.5rem; }\n  .mp-refund-hub-inner { grid-template-columns: repeat(2, 1fr); gap: 15px; }\n  .mp-refund-card { min-height: 200px; padding: 20px 10px; }\n  .mp-refund-card-icon-wrap { width: 100px; height: 100px; margin-bottom: 10px; }\n  .mp-refund-card-icon-wrap img { width: 100px; height: 100px; }\n  .mp-refund-card-label { font-size: 20px; width: 105%; min-height: 60px; }\n  .mp-refund-footer-inner { grid-template-columns: 1fr; gap: 2rem; }\n  .mp-refund-form-row { grid-template-columns: 1fr; }\n  .mp-refund-section { flex-direction: column; gap: 1rem; }\n  .mp-refund-track-line { display: none; }\n}\n<\/style>\n\n<div class=\"mp-refund-container\">\n\n  <section class=\"mp-refund-hero\">\n    <h1>REFUND POLICY<\/h1>\n  <\/section>\n\n  <section class=\"mp-refund-hub\">\n    <div class=\"mp-refund-hub-inner\">\n      <a class=\"mp-refund-card\" href=\"#movie-tickets\">\n        <div class=\"mp-refund-card-icon-wrap\">\n          <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/ticket-solid-full.svg\" alt=\"Ticket Icon\" \/>\n        <\/div>\n        <span class=\"mp-refund-card-label\">Ticket Refunds<\/span>\n      <\/a>\n\n      <a class=\"mp-refund-card\" href=\"#bowling\">\n        <div class=\"mp-refund-card-icon-wrap\">\n          <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/bowling-ball-solid-full.svg\" alt=\"Bowling Icon\" \/>\n        <\/div>\n        <span class=\"mp-refund-card-label\">Bowling Refunds<\/span>\n      <\/a>\n\n      <a class=\"mp-refund-card\" href=\"#arcade\">\n        <div class=\"mp-refund-card-icon-wrap\">\n          <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/gamepad-solid-full.svg\" alt=\"Arcade Icon\" \/>\n        <\/div>\n        <span class=\"mp-refund-card-label\">Arcade Refunds<\/span>\n      <\/a>\n\n      <a class=\"mp-refund-card\" href=\"#misc\">\n        <div class=\"mp-refund-card-icon-wrap\">\n          <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/circle-question-solid-full.svg\" alt=\"Question Icon\" \/>\n        <\/div>\n        <span class=\"mp-refund-card-label\">Misc. Refunds<\/span>\n      <\/a>\n    <\/div>\n  <\/section>\n\n  <div class=\"mp-refund-content\">\n    <div class=\"mp-refund-content-inner\">\n\n      <section class=\"mp-refund-section\" id=\"movie-tickets\">\n        <div class=\"mp-refund-track\">\n          <div class=\"mp-refund-track-icon\">\n            <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/ticket-solid-full.svg\" alt=\"\" \/>\n          <\/div>\n          <div class=\"mp-refund-track-line\"><\/div>\n        <\/div>\n        <div class=\"mp-refund-track-content\">\n          <h2 class=\"mp-refund-section-title\">Movie Tickets<\/h2>\n          <div class=\"mp-refund-body\">\n            <p>If your showtime has passed, we are no longer able to offer a refund, credits, or vouchers.<\/p>\n            <p>Self-Help refunds are not available if there is less than 2 hours remaining before your showing starts.<\/p>\n            <p>Booking fees are non-refundable.<\/p>\n            <p>For more information, please refer to our full ticket policy. If you need additional help, please contact Guest Services.<\/p>\n          <\/div>\n          <div class=\"mp-refund-btn-row\">\n            <a class=\"mp-refund-btn mp-refund-btn-ticket-policy\" href=\"#\">Ticket Policy<\/a>\n            <a class=\"mp-refund-btn mp-refund-btn-secondary\" href=\"#\">Contact Guest Services<\/a>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <section class=\"mp-refund-section\" id=\"bowling\">\n        <div class=\"mp-refund-track\">\n          <div class=\"mp-refund-track-icon\">\n            <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/bowling-ball-solid-full.svg\" alt=\"\" \/>\n          <\/div>\n          <div class=\"mp-refund-track-line\"><\/div>\n        <\/div>\n        <div class=\"mp-refund-track-content\">\n          <h2 class=\"mp-refund-section-title\">Bowling<\/h2>\n          <div class=\"mp-refund-body\">\n            <p>Reservation fee \u2014 Bowling reservation fee is non-refundable.<\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <section class=\"mp-refund-section\" id=\"arcade\">\n        <div class=\"mp-refund-track\">\n          <div class=\"mp-refund-track-icon\">\n            <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/gamepad-solid-full.svg\" alt=\"\" \/>\n          <\/div>\n          <div class=\"mp-refund-track-line\"><\/div>\n        <\/div>\n        <div class=\"mp-refund-track-content\">\n          <h2 class=\"mp-refund-section-title\">Arcade<\/h2>\n          <div class=\"mp-refund-body\">\n            <p>Arcade cards are non-refundable. Arcade cards are valid for game play only and have no monetary value. Game cards cannot be used to purchase bowling, restaurant items, movies, or concessions.<\/p>\n            <p>Megaplex gift cards, movie tickets, and concessions vouchers CANNOT be redeemed for bowling, restaurant, or arcade.<\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <section class=\"mp-refund-section\" id=\"misc\">\n        <div class=\"mp-refund-track\">\n          <div class=\"mp-refund-track-icon\">\n            <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/circle-question-solid-full.svg\" alt=\"\" \/>\n          <\/div>\n          <div class=\"mp-refund-track-line\"><\/div>\n        <\/div>\n        <div class=\"mp-refund-track-content\">\n          <h2 class=\"mp-refund-section-title\">Miscellaneous<\/h2>\n          <div class=\"mp-refund-body\">\n            <p>We are not able to refund gift cards or movie ticket passes. Once you have purchased a gift card or movie ticket pass, that sale is final.<\/p>\n            <p>You can return wrapped, unopened gift packages with a valid receipt within 30 days of purchase.<\/p>\n            <p>Movie memorabilia including cups, tins, collectible popcorn containers, and other merchandise cannot be returned or exchanged once they are used or leave the premises. Please be sure you want these items before you buy them, as all sales are final.<\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n    <\/div>\n  <\/div>\n\n  <section class=\"mp-refund-footer-form\">\n    <div class=\"mp-refund-footer-inner\">\n      <div>\n        <h2 class=\"mp-refund-section-title\">Need more help?<\/h2>\n        <p class=\"mp-refund-body\">We are not able to refund gift cards or movie ticket passes. Once you have purchased a gift card or movie ticket pass, that sale is final. You can return wrapped, unopened gift packages with a valid receipt within 30 days of purchase.<\/p>\n      <\/div>\n      <div class=\"mp-refund-form-container\">\n        <div class=\"mp-refund-form-row\">\n          <input type=\"text\" placeholder=\"First Name\" class=\"mp-refund-input\">\n          <input type=\"text\" placeholder=\"Last Name\" class=\"mp-refund\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>REFUND POLICY Ticket Refunds Bowling Refunds Arcade Refunds Misc. Refunds Movie Tickets If your showtime has passed, we are no longer able to offer a refund, credits, or vouchers. Self-Help refunds are not available if there is less than 2 hours remaining before your showing starts. Booking fees are non-refundable. For more information, please refer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7459","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/posts\/7459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/comments?post=7459"}],"version-history":[{"count":62,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/posts\/7459\/revisions"}],"predecessor-version":[{"id":7602,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/posts\/7459\/revisions\/7602"}],"wp:attachment":[{"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/media?parent=7459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/categories?post=7459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/tags?post=7459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}