{"id":7459,"date":"2026-04-14T10:38:34","date_gmt":"2026-04-14T16:38:34","guid":{"rendered":"https:\/\/wordpress.megaplextheatres.com\/?p=7459"},"modified":"2026-04-14T10:55:24","modified_gmt":"2026-04-14T16:55:24","slug":"refund-policy-group","status":"publish","type":"post","link":"https:\/\/wordpress.megaplextheatres.com\/index.php\/2026\/04\/14\/refund-policy-group\/","title":{"rendered":"Refund-Policy-Group"},"content":{"rendered":"\n\n<style>\n\/* =============================================\n   MEGAPLEX REFUND POLICY v2\n   Namespace: mp-refund-\n   ============================================= *\/\n\nhtml {\n  scroll-behavior: smooth;\n}\n\n.mp-refund-container *,\n.mp-refund-container *::before,\n.mp-refund-container *::after {\n  box-sizing: border-box;\n  margin: 0;\n  padding: 0;\n}\n\n\/* \u2500\u2500 HERO \u2500\u2500 *\/\n.mp-refund-hero {\n  background: #863EFF;\n  width: 100%;\n  padding: 2.5rem 1rem;\n}\n.mp-refund-hero h1 {\n  font-family: 'Salo Bold', sans-serif;\n  font-size: 3.5rem;\n  color: #ffffff;\n  letter-spacing: 0.06em;\n  line-height: 1.1;\n  text-align: center;\n  display: block;\n  width: 100%;\n  max-width: 900px;\n  margin: 0 auto;\n}\n\n\/* \u2500\u2500 CARD HUB \u2500\u2500 *\/\n.mp-refund-hub {\n  background: #13003B;\n  width: 100%;\n  padding: 2.5rem 1rem;\n}\n.mp-refund-hub-inner {\n  max-width: 900px;\n  margin: 0 auto;\n  display: grid;\n  grid-template-columns: repeat(4, 1fr);\n  gap: 1rem;\n}\n.mp-refund-card {\n  background: #863EFF;\n  border-radius: 12px;\n  padding: 1.75rem 1rem 1.25rem;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: space-between;\n  min-height: 175px;\n  text-decoration: none;\n  cursor: pointer;\n  transition: background-color 0.2s ease, transform 0.2s ease;\n  -webkit-tap-highlight-color: transparent;\n}\n.mp-refund-card:hover {\n  background: #9B5FFF;\n  transform: scale(1.03);\n}\n.mp-refund-card-icon-wrap {\n  width: 88px;\n  height: 88px;\n  background: #13003B;\n  border-radius: 50%;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n}\n.mp-refund-card-icon-wrap img {\n  width: 46px;\n  height: 46px;\n  filter: brightness(0) invert(1);\n  display: block;\n}\n.mp-refund-card-label {\n  font-family: 'Founders', sans-serif;\n  font-size: 1.15rem;\n  font-weight: bold;\n  color: #ffffff;\n  text-align: center;\n  line-height: 1.3;\n  margin-top: 1rem;\n}\n\n\/* \u2500\u2500 CONTENT AREA \u2500\u2500 *\/\n.mp-refund-content {\n  background: #13003B;\n  width: 100%;\n  padding: 0 0 4rem;\n}\n.mp-refund-content-inner {\n  max-width: 900px;\n  margin: 0 auto;\n  padding: 0 2rem;\n}\n\n\/* \u2500\u2500 SECTION (two-column: track left, content right) \u2500\u2500 *\/\n.mp-refund-section {\n  display: flex;\n  gap: 1.5rem;\n  padding-top: 3.5rem;\n  scroll-margin-top: 80px;\n}\n\n\/* Left: icon + vertical line *\/\n.mp-refund-track {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  flex-shrink: 0;\n  width: 52px;\n}\n.mp-refund-track-icon {\n  width: 52px;\n  height: 52px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n}\n.mp-refund-track-icon img {\n  width: 42px;\n  height: 42px;\n  display: block;\n  \/* Approximate #BAB1FE (light lavender purple) *\/\n  filter: invert(79%) sepia(28%) saturate(650%) hue-rotate(210deg) brightness(108%);\n}\n.mp-refund-track-line {\n  flex: 1;\n  width: 2px;\n  background: rgba(186, 177, 254, 0.35);\n  margin-top: 10px;\n  min-height: 20px;\n}\n\n\/* Right: title + body *\/\n.mp-refund-track-content {\n  flex: 1;\n  min-width: 0;\n  padding-bottom: 0.5rem;\n}\n.mp-refund-section-title {\n  font-family: 'Salo Bold', sans-serif;\n  font-size: 1.75rem;\n  color: #ffffff;\n  line-height: 1.15;\n  margin-bottom: 1rem;\n}\n.mp-refund-body {\n  font-family: 'Founders', sans-serif;\n  font-size: 1rem;\n  color: #ffffff;\n  line-height: 1.7;\n}\n.mp-refund-body p {\n  margin-bottom: 0.85rem;\n}\n.mp-refund-body p:last-child {\n  margin-bottom: 0;\n}\n\n\/* \u2500\u2500 BUTTONS \u2500\u2500 *\/\n.mp-refund-btn-row {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 0.75rem;\n  margin-top: 1.25rem;\n}\n.mp-refund-btn {\n  font-family: 'Founders', sans-serif;\n  font-size: 1rem;\n  font-weight: bold;\n  padding: 0.6rem 1.5rem;\n  border-radius: 6px;\n  cursor: pointer;\n  text-decoration: none;\n  display: inline-block;\n  transition: background-color 0.2s ease, color 0.2s ease, border-color 0.2s ease;\n  line-height: 1.4;\n}\n.mp-refund-btn-primary {\n  background: #863EFF;\n  color: #ffffff;\n  border: 1.5px solid #863EFF;\n}\n.mp-refund-btn-primary:hover {\n  background: #9B5FFF;\n  border-color: #9B5FFF;\n}\n.mp-refund-btn-secondary {\n  background: transparent;\n  color: #ffffff;\n  border: 1.5px solid #ffffff;\n}\n.mp-refund-btn-secondary:hover {\n  background: #ffffff;\n  color: #13003B;\n}\n\n\/* \u2500\u2500 TABLET \u2500\u2500 *\/\n@media (max-width: 991px) {\n  .mp-refund-hub-inner {\n    grid-template-columns: repeat(2, 1fr);\n    max-width: 580px;\n  }\n  .mp-refund-content-inner {\n    padding: 0 1.5rem;\n  }\n  .mp-refund-section-title {\n    font-size: 1.5rem;\n  }\n}\n\n\/* \u2500\u2500 MOBILE \u2500\u2500 *\/\n@media (max-width: 767px) {\n  .mp-refund-hero {\n    padding: 1.5rem 1rem;\n  }\n  .mp-refund-hero h1 {\n    font-size: 2rem;\n  }\n  .mp-refund-hub {\n    padding: 1.5rem 0.75rem;\n  }\n  .mp-refund-hub-inner {\n    grid-template-columns: repeat(2, 1fr);\n    gap: 0.75rem;\n    max-width: 100%;\n  }\n  .mp-refund-card {\n    min-height: 145px;\n    padding: 1.25rem 0.75rem 1rem;\n  }\n  .mp-refund-card-icon-wrap {\n    width: 68px;\n    height: 68px;\n  }\n  .mp-refund-card-icon-wrap img {\n    width: 34px;\n    height: 34px;\n  }\n  .mp-refund-card-label {\n    font-size: 0.9rem;\n    margin-top: 0.65rem;\n  }\n  .mp-refund-content-inner {\n    padding: 0 1rem;\n  }\n  .mp-refund-section {\n    gap: 1rem;\n    padding-top: 2.5rem;\n  }\n  .mp-refund-track {\n    width: 38px;\n  }\n  .mp-refund-track-icon {\n    width: 38px;\n    height: 38px;\n  }\n  .mp-refund-track-icon img {\n    width: 30px;\n    height: 30px;\n  }\n  .mp-refund-section-title {\n    font-size: 1.3rem;\n  }\n  .mp-refund-btn-row {\n    flex-direction: column;\n  }\n  .mp-refund-btn {\n    text-align: center;\n    width: 100%;\n  }\n}\n\n\/* \u2500\u2500 VERY WIDE \u2500\u2500 *\/\n@media (min-width: 1600px) {\n  .mp-refund-hub-inner,\n  .mp-refund-content-inner {\n    max-width: 900px;\n  }\n}\n<\/style>\n\n<div class=\"mp-refund-container\">\n\n  <!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n       HERO BANNER\n       \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n  <section class=\"mp-refund-hero\">\n    <h1>REFUND POLICY<\/h1>\n  <\/section>\n\n  <!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n       CARD HUB\n       \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n  <section class=\"mp-refund-hub\">\n    <div class=\"mp-refund-hub-inner\">\n\n      <a class=\"mp-refund-card\" href=\"#movie-tickets\">\n        <div class=\"mp-refund-card-icon-wrap\">\n          <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/ticket-solid-full.svg\" alt=\"\" aria-hidden=\"true\" \/>\n        <\/div>\n        <span class=\"mp-refund-card-label\">Ticket Refunds<\/span>\n      <\/a>\n\n      <a class=\"mp-refund-card\" href=\"#bowling\">\n        <div class=\"mp-refund-card-icon-wrap\">\n          <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/bowling-ball-solid-full.svg\" alt=\"\" aria-hidden=\"true\" \/>\n        <\/div>\n        <span class=\"mp-refund-card-label\">Bowling Refunds<\/span>\n      <\/a>\n\n      <a class=\"mp-refund-card\" href=\"#arcade\">\n        <div class=\"mp-refund-card-icon-wrap\">\n          <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/gamepad-solid-full.svg\" alt=\"\" aria-hidden=\"true\" \/>\n        <\/div>\n        <span class=\"mp-refund-card-label\">Arcade Refunds<\/span>\n      <\/a>\n\n      <a class=\"mp-refund-card\" href=\"#misc\">\n        <div class=\"mp-refund-card-icon-wrap\">\n          <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/circle-question-solid-full.svg\" alt=\"\" aria-hidden=\"true\" \/>\n        <\/div>\n        <span class=\"mp-refund-card-label\">Misc. Refunds<\/span>\n      <\/a>\n\n    <\/div>\n  <\/section>\n\n  <!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n       CONTENT SECTIONS\n       \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n  <div class=\"mp-refund-content\">\n    <div class=\"mp-refund-content-inner\">\n\n      <!-- Movie Tickets -->\n      <section class=\"mp-refund-section\" id=\"movie-tickets\">\n        <div class=\"mp-refund-track\">\n          <div class=\"mp-refund-track-icon\">\n            <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/ticket-solid-full.svg\" alt=\"\" aria-hidden=\"true\" \/>\n          <\/div>\n          <div class=\"mp-refund-track-line\"><\/div>\n        <\/div>\n        <div class=\"mp-refund-track-content\">\n          <h2 class=\"mp-refund-section-title\">Movie Tickets<\/h2>\n          <div class=\"mp-refund-body\">\n            <p>If your showtime has passed, we are no longer able to offer a refund, credits, or vouchers.<\/p>\n            <p>Self-Help refunds are not available if there is less than 2 hours remaining before your showing starts.<\/p>\n            <p>Booking fees are non-refundable.<\/p>\n            <p>For more information, please refer to our full ticket policy. If you need additional help, please contact Guest Services.<\/p>\n          <\/div>\n          <div class=\"mp-refund-btn-row\">\n            <a class=\"mp-refund-btn mp-refund-btn-primary\" href=\"#\">Ticket Policy<\/a>\n            <a class=\"mp-refund-btn mp-refund-btn-secondary\" href=\"#\">Contact Guest Services<\/a>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <!-- Bowling -->\n      <section class=\"mp-refund-section\" id=\"bowling\">\n        <div class=\"mp-refund-track\">\n          <div class=\"mp-refund-track-icon\">\n            <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/bowling-ball-solid-full.svg\" alt=\"\" aria-hidden=\"true\" \/>\n          <\/div>\n          <div class=\"mp-refund-track-line\"><\/div>\n        <\/div>\n        <div class=\"mp-refund-track-content\">\n          <h2 class=\"mp-refund-section-title\">Bowling<\/h2>\n          <div class=\"mp-refund-body\">\n            <p>Reservation fee \u2014 Bowling reservation fee is non-refundable.<\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <!-- Arcade -->\n      <section class=\"mp-refund-section\" id=\"arcade\">\n        <div class=\"mp-refund-track\">\n          <div class=\"mp-refund-track-icon\">\n            <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/gamepad-solid-full.svg\" alt=\"\" aria-hidden=\"true\" \/>\n          <\/div>\n          <div class=\"mp-refund-track-line\"><\/div>\n        <\/div>\n        <div class=\"mp-refund-track-content\">\n          <h2 class=\"mp-refund-section-title\">Arcade<\/h2>\n          <div class=\"mp-refund-body\">\n            <p>Arcade cards are non-refundable. Arcade cards are valid for game play only and have no monetary value. Game cards cannot be used to purchase bowling, restaurant items, movies, or concessions.<\/p>\n            <p>Megaplex gift cards, movie tickets, and concessions vouchers CANNOT be redeemed for bowling, restaurant, or arcade.<\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <!-- Miscellaneous -->\n      <section class=\"mp-refund-section\" id=\"misc\">\n        <div class=\"mp-refund-track\">\n          <div class=\"mp-refund-track-icon\">\n            <img decoding=\"async\" src=\"https:\/\/media.megaplextheatres.com\/wp-content\/uploads\/circle-question-solid-full.svg\" alt=\"\" aria-hidden=\"true\" \/>\n          <\/div>\n          <div class=\"mp-refund-track-line\"><\/div>\n        <\/div>\n        <div class=\"mp-refund-track-content\">\n          <h2 class=\"mp-refund-section-title\">Miscellaneous<\/h2>\n          <div class=\"mp-refund-body\">\n            <p>We are not able to refund gift cards or movie ticket passes. Once you have purchased a gift card or movie ticket pass, that sale is final.<\/p>\n            <p>You can return wrapped, unopened gift packages with a valid receipt within 30 days of purchase.<\/p>\n            <p>Movie memorabilia including cups, tins, collectible popcorn containers, and other merchandise cannot be returned or exchanged once they are used or leave the premises. Please be sure you want these items before you buy them, as all sales are final.<\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n    <\/div>\n  <\/div>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>REFUND POLICY Ticket Refunds Bowling Refunds Arcade Refunds Misc. Refunds Movie Tickets If your showtime has passed, we are no longer able to offer a refund, credits, or vouchers. Self-Help refunds are not available if there is less than 2 hours remaining before your showing starts. Booking fees are non-refundable. For more information, please refer [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7459","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/posts\/7459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/comments?post=7459"}],"version-history":[{"count":3,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/posts\/7459\/revisions"}],"predecessor-version":[{"id":7462,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/posts\/7459\/revisions\/7462"}],"wp:attachment":[{"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/media?parent=7459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/categories?post=7459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.megaplextheatres.com\/index.php\/wp-json\/wp\/v2\/tags?post=7459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}